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Cookie Policy

This policy explains how Connect uses cookies and similar tracking technologies when you visit our website or use our application, and how you can control them.

Last updated: September 28, 2026

Contents

  • What Are Cookies?
  • Why We Use Cookies
  • Types of Cookies
  • Cookies We Use
  • Control Your Cookies
  • Browser Settings
  • Other Tracking Tech
  • Targeted Advertising
  • Policy Updates

This Cookie Policy applies to the Connect website at belora-connect.com and the Connect desktop application. Necessary storage may be used to operate the service; optional analytics are activated only after the applicable consent choice. You can change your preferences at any time.

What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work properly, improve efficiency, and provide information to site owners.

There are two main types based on origin:

  • First-party cookies — set directly by Connect (belora-connect.com) to make our site work and improve your experience.
  • Third-party cookies — set by our partners and service providers (e.g., analytics tools, payment processors) when you visit our site.

Cookies can also be categorized by lifespan: session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or you delete them.

Why We Use Cookies

We use cookies to:

  • Keep you signed in to your Connect account across sessions
  • Remember your language and preferences
  • Understand how visitors interact with our website so we can improve it, after consent where required
  • Measure permitted communications and diagnose abuse or technical failures
  • We did not identify an advertising network in the reviewed site code

Some cookies are strictly necessary for Connect to function — without them, certain features simply wouldn't work. Others are optional and only placed with your consent.

Types of Cookies We Use

Essential

Required

Strictly necessary for the website to function. They enable core features like authentication, account security, and session management. Cannot be disabled.

Analytics

Optional

Optional analytics and session replay may record pages, events, forms, and interactions; they are loaded only after the applicable consent choice and are not assumed to be anonymous.

Functional

Optional

Remember your preferences — language selection, UI settings, and personalization choices — to give you a more tailored experience.

Marketing

Optional

No advertising-network cookie was identified in the reviewed site code. If advertising technology is added, this policy and the consent controls must be updated before activation.

Cookies We Use

The following table lists the specific cookies placed on your device when you use Connect:

Essential Cookies

Name Provider Purpose Expires
connect_session belora-connect.com Maintains your authenticated session and keeps you logged in Session
csrf_token belora-connect.com Security token to prevent cross-site request forgery attacks Session
user_cookie_consent belora-connect.com Stores your cookie consent preferences 30 days

Analytics Cookies

Name Provider Purpose Expires
_ga Google Analytics Distinguishes users for aggregate traffic analysis Provider-controlled; subject to consent
_ga_* Google Analytics Persists session state for Google Analytics 4 Provider-controlled; subject to consent
AMP_* Amplitude Product analytics — tracks feature usage and user flows Provider-controlled; subject to consent
AMP_MKTG_* Amplitude Marketing attribution for Amplitude campaigns Provider-controlled; subject to consent

Functional Cookies

Name Provider Purpose Expires
connect_lang belora-connect.com Remembers your preferred interface language Not set by the reviewed site code
connect_theme belora-connect.com Remembers your UI theme preference (light/dark) Not set by the reviewed site code

How to Control Your Cookies

You have the right to decide whether to accept or reject optional cookies. You can manage your preferences in the following ways:

Cookie Consent Banner

When you first visit Connect, you'll see a cookie consent banner where you can accept all cookies, reject optional ones, or customize your preferences by category. You can change these preferences at any time by clicking "Cookie Settings" in the footer of our website.

Note: Essential cookies cannot be disabled as they are required for Connect to function correctly. Rejecting optional cookies will not prevent you from using the core translation features.

Opt-Out of Analytics

You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on. For Amplitude, submit an opt-out request through our contact page.

Advertising networks

No advertising network or advertising pixel was identified in the reviewed site code. If this changes, we will update this section and obtain any required consent before loading it.

Browser Cookie Controls

All modern browsers allow you to view, manage, and delete cookies through your browser settings. Visit your browser's help section for specific instructions:

Chrome Firefox Safari Edge Opera IE / Legacy

Please note that restricting cookies may impact the functionality of some features on our site.

Other Tracking Technologies

In addition to cookies, we may use other similar technologies:

Web Beacons (Tracking Pixels)

Tiny invisible image files embedded in web pages or emails that help us understand user behavior — for example, whether an email was opened or whether a webpage was visited after clicking an ad. Web beacons often work in conjunction with cookies.

Local Storage

We may use browser local storage to store non-sensitive preferences (such as UI state) locally on your device. This data does not expire automatically but can be cleared through your browser settings.

Session Storage

Temporary storage used within a single browser session to improve performance and maintain state. This data is cleared automatically when you close your browser tab.

Targeted advertising

No targeted-advertising provider was identified in the reviewed site code. This statement must be revised before any advertising network, pixel, or cross-site identifier is introduced.

Policy Updates

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, new legal requirements, or improvements to our services. When we make significant changes, we will notify you via:

  • A notice on our website or a new consent banner
  • An email to your registered address (for material changes)

The date at the top of this page always reflects when this policy was last updated. We encourage you to review it periodically.

Connect team handling multilingual customer conversations

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Translate every call.

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Choose the path that fits you or your team.

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Encrypted in transit and aligned with leading global privacy standards.

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