Troubleshooting
Distorted voice or robotic audio
If the translated voice sounds robotic, clipped or unstable, check connection quality, RAM and microphone input.
If the translated voice sounds robotic, clipped or unstable, first check the same things that affect latency: internet connection, available RAM and microphone quality. Distortion can happen when the audio stream is unstable or when the input contains too much background noise.
- Move closer to the microphone and reduce fan, keyboard or room noise.
- Close heavy apps so Connect has enough memory and CPU headroom.
- Use a stronger internet connection before important calls.
- Run How I Sound? after changing the microphone or noise suppression setting.