Troubleshooting
High latency or slow translation
High latency usually comes from network quality or local machine load.
High latency usually comes from network quality or local machine load. Connect needs a stable internet connection and enough available RAM to process speech smoothly while your call app is also running.
- Use a stable internet connection. Wired or strong Wi-Fi is better than weak mobile data.
- Close heavy apps, unused browser tabs, games, video editors and background downloads.
- Free up RAM before important calls, especially on machines with limited memory.
- Switch to Instant Mode if you prefer cleaner chunks instead of continuous streaming.
- Keep your microphone close and reduce background noise so speech recognition has less work to do.
If latency suddenly becomes much worse during a call, disconnect, wait a few seconds and reconnect. If the whole computer feels slow, restart Connect after closing the apps that are using the most memory.