App crashes or freezes

If Connect freezes during a call, restart the app first, then close other audio or video tools that may be competing for the same devices. If the crash happens after audio routing changes, reset audio devices from the profile menu and start again from a clean state.

1. Turn CONNECT-ON off.
2. Close Connect and reopen it.
3. Close unused meeting apps, browser tabs and audio tools.
4. Free up RAM before reopening the call.
5. If audio devices still look wrong, use Reset Audio Devices.