Troubleshooting
Wrong language or incorrect terms
If Connect translates into the wrong language or misses domain-specific vocabulary, the issue is usually configuration.
If Connect translates into the wrong language or misses domain-specific vocabulary, the issue is usually configuration rather than audio. Set the source and target languages manually, add language hints, activate the right conversation context and use a pronunciation dictionary for names or special words.
Activate the conversation context that matches your call topic.
Add pronunciation dictionary entries for names or special terms.