Tutorial
Add conversation context for specialized calls
Context tells Connect what the conversation is about before it starts.
Context tells Connect what the conversation is about before it starts. This is especially useful for medicine, legal meetings, sales calls, finance, technical interviews, product demos and any call with names or uncommon vocabulary.
The Conversation Context screen — browse examples or start a new profile.
- Open the portal and select Conversation Context.
- Enter a clear profile name, such as Medical Consultation, B2B or Legal Meeting.
- Click Create Profile.
- Add the terms, phrases and expected language pairs for that call type.
- Activate the profile before joining the meeting.
Name your profile so you can find it quickly before a call.
Add the vocabulary, phrases and language pairs specific to this topic.
Activate the profile from this list before joining your meeting.