Troubleshooting
Connect troubleshooting guide.
Find and fix the most common Connect issues — audio routing, sound output, voice quality, latency, language detection and stability.
Virtual audio driver problem
Driver missing or not detected — reset audio devices from your profile.
No sound output in the call
The other person can't hear you — fix your call app's device settings.
Distorted voice or robotic audio
Clipped or unstable translated voice — check mic, RAM and connection.
High latency or slow translation
Slow translation usually comes from network or local machine load.
Wrong language or incorrect terms
Fix mistranslations with language hints, context and dictionary.
App crashes or freezes
Restart, free up RAM and reset audio devices to recover.